Privacy Policy

1. Introduction

MUNCH CLOUD website is owned by MUNCH CLOUD CULINARY CONCEPTS, which acts as the data controller of your personal data. This Privacy Policy outlines how we process and use the personal data we collect, and why this is necessary. By using our website, you agree to the terms outlined here. We are fully committed to ensuring the confidentiality and security of your data.

2. Personal Information We Collect

When you visit our website, we automatically collect certain technical details about your device, including browser type, IP address, time zone, and installed cookies. We also track pages visited, referral sources, and browsing behavior. Additionally, if you register or use specific site features, we may collect personal details like your name, email, address, phone number, and payment information.

3. Why We Process Your Data

We collect only essential information to maintain the security and functionality of the website. Automatically collected data is used to detect abuse and analyze usage patterns. Personal data you voluntarily provide helps us deliver services, respond to inquiries, process payments, or send newsletters. If you choose not to share personal data, you may not be able to access all features.

4. Financial Transactions

MUNCH CLOUD does not accept any financial transactions from outside of Qatar. All payments and business dealings are strictly limited to local customers and institutions within the State of Qatar.

5. Employee and Staff Data

We also collect and protect staff data as per Qatar Labor Law. This includes personal and employment details, training history, certifications, and performance records. Staff at MUNCH CLOUD benefit from professional culinary, housekeeping, operational, and managerial training designed to advance their careers. This training is considered a valuable asset for their growth.

6. Your Rights (EU Residents)

If you are a resident of the European Union, you have the following rights regarding your data:

• Right to be informed

• Right of access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to object

• Rights related to automated decision-making and profiling

To exercise these rights, please email us at: info@munchcloudculinary.com

7. International Transfers

Please be aware that your data may be transferred outside the EU, including to servers in the United States or Canada, for essential business operations. However, financial transactions are not accepted from outside Qatar.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies. Please read the privacy policies of any external site you visit.

9. Information Security

We use industry-standard security practices to protect your personal data. While we take all reasonable precautions, no online system is completely secure. Please use caution when submitting information online.

10. Legal Disclosure

We may disclose your personal data when legally required to do so or when we believe such disclosure is necessary to protect our rights, comply with a legal process, prevent fraud, or ensure safety.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

Email: info@munchcloudculinary.com